Sheffield successfully deployed an upgraded version of the Sheffield Dealer Portal on Sunday, July 24, 2022. Below are the key features and benefits aimed at improving the dealer experience.
- Mobile Responsive Design- Easier Utilization on Mobile Devices
- Improved Navigation and Screen Design
- Same Easy Online Process, Application Submission, Loan Closing Process, and Personal Dealer Service
*****Application Process Enhancement****
To better service our Dealer Suite users, Sheffield has enhanced our Dealer Suite to improve the application process. Once a credit application is submitted, you will get a response back within 60 seconds if your credit application has been denied. You will be notified via fax, email, and on the “Status of Application” page of the Dealer Suite. If the submitted Dealer Suite application is denied, you will no longer receive a phone call from a Sheffield representative. This process was implemented to enhance Sheffield’s superior financing experience and to allow dealers to have the opportunity to respond faster to their customer.
Applications submitted via the Dealer Suite that require a Sheffield representative to review, will continue through the previous process. A Sheffield representative will review the credit request during our normal business hours and call the dealer back within 15 minutes.
The staff at Sheffield Financial would like to thank you for your business and your continued patience as we make system upgrades to provide you with the best financing experience possible.
Sheffield Financial is a division of Truist Bank, Member FDIC. (c) 2020 Truist Financial corporation. Sheffield Financial, Truist and the Sheffield Financial logo are service marks of Truist Financial Corporation. Learn more